Recent Posts

Six Possible Signs of Water Damage

6/10/2019 (Permalink)

Finding Water damage isn’t always as obvious as walking into a room flooded with six inches of water. Sometimes picking up on the signs of water damage is a little more difficult than that. A slight musty smell could be an indicator that moisture is intruding into your home or business.

If you have questions about water damage give SERVPRO of Bartow County call. We can schedule a convenient time to inspect your property.

This is a list of possible causes and signs of water damage. Take a moment to review them to better understand the possible signs of water damage and how water damage sometimes happens.

  1. Drainage Issues- A major contributing factor to most water loss caused by outside water coming in is the structures drainage. It can also be one of the most expensive to fix, and is not always obvious to home or business owners at first glance. Most drainage issues become apparent after a large rainstorm, but oftentimes this is too late to prevent water damages.
  2. Foundation Faults or Cracks - The foundation of a building provides structure and stabilization for the entire building. Issues with the foundation can cause some nasty problems including water damage. You should inspect your foundation periodically to insure you have not developed any cracks, existing cracks have not expanded, or see any crumbling portions of the foundation. Often times damage to a foundation is due to the house “settling” into the ground. Water damage stemming from foundational issues can be very complicated and are best handled by trained professionals like SERVPRO of Bartow County,
  3. Signs of Leaks - This is probably one of the easiest types of water damage to spot. Signs include paint or wallpaper bubbling, staining and discoloration of walls, ceilings or carpets. Ceilings that appear to be sagging could be a result of water damage and can be hazardous due to the likely-hood of falling sheetrock. Leaks like these are typically slow moving and develop over time. They can also be signs of other issues like an aging roof, permeable masonry or brickwork, plumbing in need of repair, and faulty rain gutters, just to name a few.
  4. Sewer Line Issues - Sewer backups or overflows are probably one of the hardest types of water damage to prevent because you have little control over the public sewer systems. However, home and business owners are typically responsible for maintaining the pipes and drains that lead from their property to the road or sewer system. Short of calling a professional and having them “scope” your sewer lines, send a small camera on a retractable line down drain pipes and lines. There is no way of knowing what lies in your sewer lines. A possible indicator of “back-up sewer lines” would be slow draining fixtures like showers and sinks.
  5. Flickering Electricity - Flickering lights and humming switches, particularly in older homes or buildings, could be a sign of water intrusion. They can also be fire hazards, so it is important to have trained professionals inspect any electrical circuits that are behaving irregularly.
  6. Mold - Mold, mildew, dry rot, and fungus can all be a result of water damage. Often times you will find these types of growth in areas that have experienced “slow moving” water damage. Meaning that the water damage and growth developed over an extended amount of time. Even small amounts of moisture under the right conditions can foster millions of mold spores and fungus. For more information about mold check out our previous blog Ten Things You Should Know About Mold.

SERVPRO of Bartow County can help if you have water damage! Give us a call today (770) 387-7455!

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What To Do When Your Toilet Overflows in Acworth GA

5/24/2019 (Permalink)

SERVPRO of Bartow County has been an industry leading restoration company in the North Georgia area for over a decade. We are ready for any size disaster and can make it “Like it never even happened." Sometimes home owners encounter small water cleanups that can be easily handled with mops and towels and other times things are better left to the professionals. If you choose to go at it alone, please take the time to read through these helpful guidelines.

Grab Some PPE

The first step in any sewage or water clean up is insuring that you protect yourself from potential health risks. PPE stands for “Personal Protective Equipment” and can include but is not limited to the following types of equipment: gloves (chemical resistant & protective), different types of respirators, protective suits, and protective eyewear (a general knowledge of water mitigation safety is imperative). If at any time you are unsure of your safety or question your exposure to chemicals and/or pathogens, immediately consult your local health department or emergency services agency. The tricky nature of water mitigation and safety protocols is a major reason the restoration industry has grown to over a billion-dollar industry in recent years.

SERVPRO of Bartow County encourages you to give us a call if you plan to undertake any size water restoration project 770-387-7455!

Locate & Shutoff Water

The quicker you can locate and shutoff the source of water to the toilet the better. By shutting off the source of water you will limit the amount of water you and your property are exposed too. Water borne pathogens can be found in sewage water and can cause untold amounts of damage if left unchecked. Most toilets (and sinks for that matter) have shutoff valves located under or behind the plumbing fixtures, while other plumbing features like showers, jacuzzi tubs, and sprinkler systems can be more difficult to shutoff. These “other” types of water fixtures can typically be cut off using dedicated shutoff valves or at the water main. In the event that closing the toilets shut-off valve doesn’t stop the leak you may be forced to turn the water off at the main.

*Note that shutting off the water at the main will stop all water to the property.

Clean Up Starts ASAP

“No time like the present” is the attitude to have when it comes to water mitigation. Often, time is of the essence when it comes to recovering from any size water disaster. By acting quickly and removing the water as soon as possible you can reduce the over all scope and cost of repairs. To remove the water, you can use mops and towels, but always remember to wear PPE to protect yourself from sewage water.

Call SERVPRO

If you have experienced a toilet overflow or any other type of water loss getting the water turned off is paramount. If you find your self in need of professional help or advise give SERVPRO of Bartow County a call. We answer emergency calls 24 hour a day 365 days a year, including all major holidays. If you decide to handle a small water leak or toilet overflow on your own, give SERVPRO call after the fact. We can come by and perform a moisture check to ensure that your property is completely dry, reducing the likelihood of mold growth.

Visit www.SERVPRObartowcounty.com/ for more information on water damage.

Have you had a great experience working with SERVPRO of Bartow County? Let us know about your service by leaving us a review!

Available Administrative Assistant Position With SERVPRO of Bartow County

5/24/2019 (Permalink)

The Administrative Assistant is responsible for creating, submitting, and getting approval of mitigation estimates within the established parameters/ time frame following completion of mitigation services. This will be accomplished by utilizing job diaries, photographs, paperwork, and documents associated with the project.

The Administrative Assistant position is essential to maintaining the company’s good standing with insurance carriers, third-party administrators, property managers, homeowners and other clients. The role of the administrative assistant will support the field technicians in obtaining documentation and data as well as completing files for billing.

You can apply for this position by clicking on the following link to our Facebook Job Listings!

The Administrative Assistants role will only be suited for self-motivated, responsible, detailed-oriented, organized individuals.

Responsibilities and Duties:

Enter sketch, pictures and estimates into Xactimate.

Ensure timely completion of estimates within clients & company established parameters.
Submit estimates to Job File Coordinator for review, adjust accordingly based on feedback, and ensure timely submission of estimate is achieved.

Respond in a professional and timely manner to all job file audits and rejections


Train new Administrative Assistants as a part of their when necessary

Desired Requirements:
High school diploma or equivalent required.
Minimum 18 months in the administration, execution, and/or management of water mitigation projects.

Must be able to work with others in a fast-paced environment while providing excellent service to our clients with professionalism. 
Able to work over-time during Storms or catastrophic events, or on an as-needed basis to achieve company goals for estimate turn-around.

Benefits

Competitive hourly wage, PTO paid time off, IRA with company match, Health, vision and dental insurance

Drug free, Willing to take Background check, Must be able to work a Saturday once a month with the following Wednesday off. Hours are 8:30-5

SERVPRO of Bartow County is Commercial Ready!

5/22/2019 (Permalink)

Commercial SERVPRO of Bartow County is Commercial Ready! SERVPRO of Bartow County is ready for any size disaster!

While SERVPRO of Bartow County has been an industry leader in residential water restoration for decades, did you know that we have also provided the same high-quality services to our commercial clients?  Residential mitigation can involve complex issues, but commercial restoration projects can contain even more variety of complexities. The following topics are just a few of the items SERVPRO considers when performing commercial restoration or mitigation services.

Multiple Stakeholders – With commercial customers, authorizations and decisions can involve input and review by multiple individuals (e.g., property owner, tenant, property manager, insurance carrier, building consultant). SERVPRO of Bartow County has personal to coordinate with these individuals, bringing clarity and efficiently moving the restoration process forward on schedule and on budget.

Time Constraints – Time is money and you can’t buy back time. Businesses need to get back in business as quickly as possible. We often time hear, “How soon can I get my business back up and running?” SERVPRO of Bartow County can provide multiple drying plans, which will allow the business owner to choose the plan that fits their time constraints and budget the best. Together, we will come to an acceptable completion window. By giving business owners multiple drying plan options, we allow the business owner to choose the plan that is right for them.

Public Access and Security – During a commercial restoration or mitigation project, both public and occupant access may need to be limited or restricted. SERVPRO of Bartow County can work with on-site security or provide additional security measures to provide protection of the structure, contents, and restoration equipment.

Type or Amount of Contents – Commercial structures may house various types of textiles, goods, and equipment, even specialized manufacturing equipment. There may be raw materials and or finished goods that will need to be considered during the mitigation and restoration efforts. Some customers may have leased or rented equipment (requiring notification and authorization of leasing agent before relocating or servicing). Document cleaning and processing may also be needed in order to get the facility back up and running.

Safety Hazards - The potential for hazards within commercial structures is high. Commercial facilities can contain hazardous chemicals or materials (e.g., asbestos, lead), energized machinery, confined spaces, and high voltage. Restoration work may require equipment such as aerial work platforms, forklifts, and scaffolding, which create additional potential safety hazards.

Time and Materials Billing Requirements – Residential losses will rarely require a time and materials (T&M) quote/billing, but with every commercial project, SERVPRO of Bartow will compile T&M documentation. This better situates us to move forward with the restoration project because adjusters and insurance carriers often require this type of documentation. 

Commercial Construction Practices, Systems, and Codes – Commercial construction practices, systems, and codes can be difficult to understand, and compliance is often times mandatory. Buildings can contain both low voltage and high voltage electrical systems, power may be unavailable, partially available or limited to parts of the structure. Mechanical and HVAC systems may be highly advanced and require special treatment. Energy management systems (EMS) may affect the efficiency of restorative drying or deodorization.

*Local codes may differ from residential due to variances in size and function of the structure. These requirements must be identified to ensure compliance with each local area.

Life Safety Systems – Commercial structures are often outfitted with fire detection and fire suppression systems, alarm systems, emergency lighting, and emergency exits. SERVPRO of Bartow County is ready to oversee the completion of the entire process. From coordination and management of vendors/contractors, to restoring systems prior to re-occupancy.

These complexities can be difficult to manage, but they must be considered during the course of a commercial water, fire, or mold restoration project. SERVPRO of Bartow County is ready to manage these complexities and has the equipment and experience to make your commercial loss “Like it never even happened!”

Planning a Summer Vacation?

4/30/2019 (Permalink)

It is not a pleasant thought, but many things can go wrong when you leave your home on vacation. The types of things this article is going to focus on are water losses. More specifically we going to talk about different thing you as a homeowner can do to protect your home from water damage while you are out of town.

The following guidelines can reduce the risk of water damage while your home is vacant during vacation:

Check your home for moisture leaks – Prior to leaving on vacation, check around your property’s fixtures, drains and any other water features in or around your home for leaks and signs of wear and tear. Pay special attention to pipes under sinks, your water heater, make note to repair if possible. Should you find rust, cracks, or other damage to pipes, fixtures and/or drains. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, it should be fixed right away by a trained professional.

Inspect your appliances - In our experience, appliances that you use on a daily basis that have water supply lines like dishwashers, washer/dryers, and refrigerators have a propensity to leak. Should you find any damaged supply or drain lines you should replace them as soon as possible and without fail before leaving your home on vacation. Damage to either supply lines or drain lines can cause major water damage to your home or business.

Cleanup around the exterior of your property - Before going on vacation an easy way of preventing outside water from getting in to your home is to clean your gutters. By cleaning leaves and other debris from your gutters before going on vacation it will also prevent potential blockages from building up while you are away. Clear all downspouts so that water can quickly and easily  drain away from the structure.

Turn off the water - Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have trusted neighbor or family member check on your property - Coordinate to have someone you trust to come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call our team at SERVPRO of Bartow County. We can help remove, repair, and restore any damage to your home.

Storm Insurance Related Questions

4/5/2019 (Permalink)

Storm Damage Storm Insurance Related Questions Call SERVPRO of Bartow County 24/7 Emergency Storm Repair Services (770)387-7455

SERVPRO of Bartow County answers hundreds of emergency water restoration calls every year from often frantic customers dealing with their first storm related insurance claim. This can be a very trying and stressful time for even the coolest headed individuals. SERVPRO has your back and can make it “Like it never even happened.” With over 1600 franchises nation wide we have the national backing to handle any size disaster.

SERVPRO of Bartow County prides itself on not only restoring our customers property, but also our customers peace of mind. Customers tend to have questions flying through their head causing all sorts of anxiety and stress. Having a company that you can turn to, to answer your questions and provide 24/7 service is essential.

Some of the most common questions customers ask us about their home, condo or business water damage:

  • Is a water leak covered by home insurance?
  • Is a leaking toilet covered by insurance?
  • Is water damage from a leaking roof covered by insurance?

While we wish we could give a simple yes or no answer to these questions, there are way too many variables to issue such an overly simplified blanket answer. If you have questions about your coverage, we encourage you to contact your insurance agent. Familiarize yourself with your policy and don’t be afraid to ask your agent questions about coverage. Knowing what kind of coverage, you have will prevent you from being ill prepared when disasters happens.

Types of water damage that depending on coverage, may or may not be covered by your insurance policy:

  • Sudden or Accidental Discharge - A window is broken allowing rain water to damage the interior of a structure.
  • Sewer Backup or Water Backup - The sewer system is clogged causing sewage to flow backwards into a home or business.
  • Overflow - A water shut off valve or drain fails causing water to flood a kitchen or bathroom.
  • Flood - During inclement weather water levels rise such that water engulfs street, home & business.
  • Insurance Covered Storm Related Water Damage - This would be determined on a case by case basis and depend on the insured’s coverage

SERVPRO of Bartow County is a leader in the water restoration industry and is a preferred service provider for most major insurance providers. This means that SERVPRO has pre-negotiated pricing, rates and terms of service with your insurance provider on a national level. Providing both cost savings for insurance companies and their customers. It also means that you will receive the same high level of service from highly trained restoration professional no matter where you live!

Give SERVPRO of Bartow County a call today!

Seven Emergency Preparedness Tips

3/14/2019 (Permalink)

Why SERVPRO Seven Emergency Preparedness Tips Call SERVPRO of Bartow County for 24/7 Emergency Restoration Services

If a disaster strikes, will you be ready?

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. SERVPRO of Bartow County wants you and your customers to be aware of the steps to take to help prepare for Mother Nature’s worst.

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.

You can reach SERVPRO of Bartow County at (770) 387-7455

SERVPRO of Bartow County Is On Your Side

3/6/2019 (Permalink)

Water Damage SERVPRO of Bartow County Is On Your Side SERVPRO of Bartow County locally owned and operated franchise!

SERVPRO of Bartow County is and emergency fire, water and mold restoration company that is available 24 hours a day 7 days a week. We service all size restoration emergencies, large or small. Cleaning up and restoring water damaged homes and businesses is our specialty. Delaying even just a few hours can increase the severity of water damage. Immediate action is the best course of action. Call SERVPRO of Bartow County if you have a sewage backup, water heater leak, or any other type of water loss. We will make it, “Like it never even happened!”

We Answer the Phones 24/7 - Ready to Help - Call Today - (770) 387-7455

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bartow County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bartow  County

SERVPRO of Bartow County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification -https://www.IICRC.org/page/IICRCCertifications- , rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • ASD - Applied Structural Drying Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

Affiliations

  • Bartow County Chamber Of Commerce
  • Institute of Inspection, Cleaning and Restoration Certification - IICRC

Get to know SERVPRO of Bartow County

Are you one of our satisfied customer? Leave us a review on Facebook, Google, or Yelp!

Storm or Flood Damage in Cartersville, GA?

3/1/2019 (Permalink)

Storm Damage Storm or Flood Damage in Cartersville, GA? Our highly trained crews are ready to respond 24/7 to storm or flood damage in Bartow County. Call SERVPRO of Bartow County at (770) 424-0400

SERVPRO of Bartow County specializes in storm and flood damage restoration. Our crews at SERVPRO of Bartow County are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bartow County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of Bartow County Today (770) 387-7455

The People, Experience, Training and Equipment to make it "Like it never even happened."

The People - With over 10,000 quality teammates nationwide, SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year.

The Training - Franchise Professionals undergo extensive fire restoration training an d certification SERVPRO Industries, Inc. offers an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Experience - SERVPRO is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance, even the Pentagon. 

The Equipment - With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO Franchise Professionals have the resources to help you take back control of your life.

Lower Recovery Cost - Save Money

Mitigation requires quick action. The faster SERVPRO of Bartow County arrives on-site to preform cleanup and restoration, the better the results - including lower claim costs.

  • Emergency Mitigation Services help minimize additional property damages.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • Restorable contents will be cleaned and deodorized to preloss condition when possible

Have Storm or Flood Damage? Call SERVPRO of Bartow County Today (770) 387-7455

Do Air Purifiers Remove Mold?

2/27/2019 (Permalink)

Why SERVPRO Do Air Purifiers Remove Mold? Call SERVPRO of Bartow County for mold removal (770)387-7455

The short answer is yes, but to understand why and how air purifiers can be used to remove mold spores from the air, we need to take a closer look. In this article we will explore a few of the more commonly asked questions regarding air purifiers and mold removal. Hopefully it can help you to better understand how mold grows and how air purifiers can help prevent mold from spreading.

Call SERVPRO of Bartow County for a mold removal estimate (770) 387-7455

How does mold grow?

Mold is one of the most commonly found lifeforms on the planet and it reproduces or grows via spores. Spores can be carried by air currents and spread to environments it finds suitable to take root and grow (typically a cool damp area with poor air movement and minimal sunlight). It can be transferred from surface to surface by direct contact as well. Mold can be a very difficult thing to contain under certain conditions, but not all mold is bad. Penicillin mold, is a naturally occurring mold that has been used to derive the antibiotic penicillin. For the purpose of this article we will be referring to types of household mold that occur after water damage or exposure to the outdoors.

How Do Air Purifiers Remove Mold?

Mold spores are typically between 1-30 microns in size, which means that by using specialized filters called HEPA filters, mold spores can be trapped and removed from the air. Filtering the air in a contained contaminated areas with a HEPA filter will help prevent mold from traveling to non-contaminated areas as well as, reduce the number of airborne spores in the contained area.The goal of any mold removal is to remove, contain, or incapsulate all of the mold spores.

How Do HEPA Air Purifiers Work? What Is A HEPA Filter?

Many air purifiers utilize HEPA filters to remove contaminates such as pollen, pet dander, dust mites, tobacco smoke, mold spores and many other types of particulate matter. HEPA stands for high-efficiency particulate air so a HEPA filter is a high-efficiency particulate air filter. The way air purifiers typically work is by forcing contaminated air through one or more HEPA filters. These HEPA filters are designed to trap airborne particles greater than 0.3 microns in size. This effectively “cleans” the air and prevents contaminates from spreading to other areas.

When Should You Call A Professional?

This is going to be based on your comfort level and aptitude for home repair. Keep in mind that for most people, our homes are our largest investment and often garner professional repairs. There are all sorts of online resources for mold removal. We would suggest looking to government agencies like FEMA or the EPA or reputable privately held companies like the IICRC.

Here are some reasons you should consider calling in the professionals:

  • The mold may already be spreading which creates a nightmare for the unexperienced to contain mold spores
  • Spores will most likely be embedded in furniture and other porous objects, requiring additional specialized cleaning treatment.
  • If your property has a history of leaks or condensation issues

Call SERVPRO of Bartow County for mold removal (770) 387-7455