Recent Storm Damage Posts

Bartow County's Epic Flood

9/25/2019 (Permalink)

Flooded house in Bartow County You can see in this picture how high the water rose from the waterlines left on this ranch style house.

Ten years ago, almost to the day, North Georgia experienced massive rainfall that caused some major flooding. This is a rare event for most of North Georgia due to the topography and proximity to major bodies of water. Over the course of six to seven days, bands of heavy rain dumped up to 20 inches of water over several counties in North Georgia. This was truly a historic weather event, breaking flood records for North Georgia ranging back to 1919 and claiming at least ten lives. The Chattahoochee River crested 500-year flood levels

Damages were estimated to number into the hundreds of millions of dollars with an estimated 20,000 homes and businesses receiving major damage. Federal Disaster Declarations were issued for 17 Georgia Counties:  Bartow County, Catoosa County, Cherokee County, Stephens County, Cobb County, DeKalb County, Douglas County, Fulton County, Gwinnett County, Heard County, Newton County, Coweta County, Paulding County, Rockdale County, Carroll County, Chattooga County, and Walker County. 100 year Flood levels were reached by the Chattahoochee River and many of its tributaries, causing massive flooding along the river banks and damaging homes and businesses. Low lying areas were particularly susceptible to water damage and were victims of some of the most severe flooding.

Recovery efforts started immediately once the flood rains subsided. SERVPRO of Bartow County pitched in to help our community. SERVPRO of Bartow County is a locally owned and operated company so our customers often times turn out to be our neighbors or fellow members of our community. So we treat our customers the way we want to be treated, with honesty and respect. We were able to work with homeowners with financing where needed and helped customers file claims with their insurance company. In a couple of cases were can even save homeowners from filing a claim in the first place.

If you experience storm damage give SERVPRO of Bartow County a call today! 770-387-7455

Hurricane Dorian and The Aftermath

9/12/2019 (Permalink)

satellite image of Hurricane Dorian pre-landfall in the US Hurricane Dorian as it approaches the East Coast. What a truly massive and devastating force!

Hurricane Dorian wasn’t your average hurricane. It’s size and speed made it a very unique storm, and not in the way you might think. Dorian was a particularly slow moving hurricane, meaning that it seemingly hovered in place at times, making it hard to predict its path. Ultimately, Dorian would spare the US Eastern Coast in large part, but not before doing billions in damage to the Caribbean. The Bahamas were hit the hardest, having whole islands leveled by the storm and a death toll expected to rise above 50 people. News outlets like CNN estimates that over 70,000 residents have been left homeless by the storm. 

When we think about hurricanes causing damage we typically think of wind and debris swirling around smashing into homes and buildings. Hurricanes like Dorian bring heavy rains and severe storm surge which can be just as devastating as its class 5, 180 mph winds. The high winds and slow moving nature of this storm Dorian absolutely devastated the Caribbean Islands. The Government of The Bahama’s Emergency Management Agency (NEMA) estimates that over 5,000 people were displaced by the storm.  The USAID Disaster Assistance Response Team (DART) dispatched over 100 disaster response experts and search and rescue personnel to assist the Bahamian government rescue and recovery efforts. Much aid is needed in the Grand Bahamian islands.

While Dorian did not make landfall in the US as a class 5 hurricane, it did spend the better part of an entire week pounding the East Coast with high winds, heavy rains, and major flooding due to storm surge. It did finally make landfall in Cape Hatteras, NC as a category 1 hurricane with winds reaching 90 mph. Tens of thousands of homes lost power from Georgia to Virginia and many roads were left impassable, like in Charleston where they faced several feet of water in city streets. Damage totals have not been compiled as of yet but estimates tally into the hundreds of millions of dollars.

SERVPRO of Bartow County is one of nearly 1,700 locally owned SERVPRO franchises nationwide. Our network of Disaster Recovery Teams is unrivaled in our industry and afford each and every SERVPRO franchise the assets necessary to take on any size disaster. SERVPRO is hard at work assisting our brothers and sisters all along the East Coast in storm recovery efforts. Our hearts and minds are with those affected by Dorian, especially our Bahamian neighbors to the south. 

If you experience storm damage call SERVPRO of Bartow County - (770) 387-7455 - We can make it “Like it never even happened."!

How to File a Flood Water Insurance Claim in Acworth GA

8/23/2019 (Permalink)

Restoration of hardwood floors with green SERVPRO equipment in place Storm water damaged these hardwood floors in this homeowners den. SERVPRO of Marietta West had it cleaned up in no time!

SERVPRO of Bartow County recognizes that you have many choices when it comes to choosing a water restoration company. We would like to thank our customers for choosing SERVPRO and allowing us to restore their homes and businesses. Allowing a company to oversee the restoration of your home or business requires a great deal of trust. SERVPRO of Bartow County both acknowledges and accepts this responsibility, promising to always have our customers best interest in mind. When you choose SERVPRO of Bartow County can rest easy knowing that you have the best in the business taking care of your property.

Many customers have tons of questions about how to move forward with a water claim. Many have never experienced water damage before and can be a bit distraught due to the uncertainty of the situation. Put your worries at ease because SERVPRO of Bartow County is never more than a phone call away. If you are looking for some direction on how to file a water claim, the good people over at the Federal Emergency Management Agency (FEMA) have a great 5 Step Process to Filing a Flood Insurance Claim

Below is a brief synopsis of their process:

Step 1 - Call Your Agent

When it is safe, gather your insurance information. Give your insurance company a call to notify them of the loss so that coverage can be determined.

Step 2 - Take Photos

Once your home or business is determined to be safe you can return to document the damage by taking pictures or video footage of the damage.

Step 3 - Begin Cleanup

Remove water damaged items but keep items like flooring and curtains so that they can be assessed by your insurance company or adjuster.

Step 4 - Meet With Your Adjuster

Your insurance company will assign an insurance adjuster to your claim and you will need to meet with them to discuss your claim. Your adjuster will also provide you with an estimate of the damages.

Step 5 - Receive Final Payment

Once the inspection of your property is completed by the adjuster you will receive a full report on your claim and a check to cover the allotted damages and repairs to return your property to preloss conditions. 

Here’s a better option!

Step 1: Call SERVPRO of Bartow County (770)387-7455

Step 2: Step back and let SERVPRO of Bartow County take care of all the heavy lifting and make it “Like it never even happened." Our team of professional restoration specialists will document your loss using our moisture mapping systems and restore your property to preloss conditions. SERVPRO will provide estimates and drying documentation like photos and moisture readings to both you the home or business owner and your adjuster. SERVPRO of Bartow County’s goal is to make this process as easy as possible for our customers. 

We are on call 24/7 and always at the ready for any size disaster. In most cases, we can be at your door within an hour. Because we are pre-approved or preferred service providers for most major insurance companies SERVPRO of Bartow County can even help you file your claim. This stream lines the entire restoration process and allows us to get you back into your home or business quickly.

Summer Storm Safety In Cartersville GA

7/26/2019 (Permalink)

Your emergency preparedness kit should have plenty of water, food, and essential emergency survival items.

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster is to establish an Emergency READY Profile (ERP). The best part is that it is completely cost free. Contact SERVPRO of Bartow County to learn more about our free ERP service and how it can help you be better prepared for any size disaster. Consider the following tips when preparing for an approaching storm.

Before The Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (convertibles are not preferred)
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During The Storm

  • Use your battery-operated NOAA Weather Radio for updates from your local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safest to use.
  • Avoid contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Stay away from windows and doors.

After The Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

Emergency Supply Kit

*Recommended item for basic emergency supply kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3 day supply)
  • Manual can opener
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Storm Insurance Related Questions

4/5/2019 (Permalink)

Call SERVPRO of Bartow County 24/7 Emergency Storm Repair Services (770)387-7455

SERVPRO of Bartow County answers hundreds of emergency water restoration calls every year from often frantic customers dealing with their first storm related insurance claim. This can be a very trying and stressful time for even the coolest headed individuals. SERVPRO has your back and can make it “Like it never even happened.” With over 1600 franchises nation wide we have the national backing to handle any size disaster.

SERVPRO of Bartow County prides itself on not only restoring our customers property, but also our customers peace of mind. Customers tend to have questions flying through their head causing all sorts of anxiety and stress. Having a company that you can turn to, to answer your questions and provide 24/7 service is essential.

Some of the most common questions customers ask us about their home, condo or business water damage:

  • Is a water leak covered by home insurance?
  • Is a leaking toilet covered by insurance?
  • Is water damage from a leaking roof covered by insurance?

While we wish we could give a simple yes or no answer to these questions, there are way too many variables to issue such an overly simplified blanket answer. If you have questions about your coverage, we encourage you to contact your insurance agent. Familiarize yourself with your policy and don’t be afraid to ask your agent questions about coverage. Knowing what kind of coverage, you have will prevent you from being ill prepared when disasters happens.

Types of water damage that depending on coverage, may or may not be covered by your insurance policy:

  • Sudden or Accidental Discharge - A window is broken allowing rain water to damage the interior of a structure.
  • Sewer Backup or Water Backup - The sewer system is clogged causing sewage to flow backwards into a home or business.
  • Overflow - A water shut off valve or drain fails causing water to flood a kitchen or bathroom.
  • Flood - During inclement weather water levels rise such that water engulfs street, home & business.
  • Insurance Covered Storm Related Water Damage - This would be determined on a case by case basis and depend on the insured’s coverage

SERVPRO of Bartow County is a leader in the water restoration industry and is a preferred service provider for most major insurance providers. This means that SERVPRO has pre-negotiated pricing, rates and terms of service with your insurance provider on a national level. Providing both cost savings for insurance companies and their customers. It also means that you will receive the same high level of service from highly trained restoration professional no matter where you live!

Give SERVPRO of Bartow County a call today!

Storm or Flood Damage in Cartersville, GA?

3/1/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Bartow County. Call SERVPRO of Bartow County at (770) 424-0400

SERVPRO of Bartow County specializes in storm and flood damage restoration. Our crews at SERVPRO of Bartow County are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bartow County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of Bartow County Today (770) 387-7455

The People, Experience, Training and Equipment to make it "Like it never even happened."

The People - With over 10,000 quality teammates nationwide, SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year.

The Training - Franchise Professionals undergo extensive fire restoration training an d certification SERVPRO Industries, Inc. offers an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Experience - SERVPRO is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance, even the Pentagon. 

The Equipment - With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO Franchise Professionals have the resources to help you take back control of your life.

Lower Recovery Cost - Save Money

Mitigation requires quick action. The faster SERVPRO of Bartow County arrives on-site to preform cleanup and restoration, the better the results - including lower claim costs.

  • Emergency Mitigation Services help minimize additional property damages.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • Restorable contents will be cleaned and deodorized to preloss condition when possible

Have Storm or Flood Damage? Call SERVPRO of Bartow County Today (770) 387-7455

Need to Know: Wireless Emergency Alerts

9/26/2018 (Permalink)

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and stat public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm's way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters. Visit to learn more about Wireless Emergency Alerts.

SERVPRO of Bartow County provides 24/7 Emergency Storm & Water Restoration

If you find yourself in need of water extraction or restoration call (770) 387-7455! SERVPRO of Bartow County the trained professionals that make it "Like it never even happened."

In a disaster, SERVPRO is "Ready for whatever happens."

9/13/2018 (Permalink)

SERVPRO of Bartow County - 24/7 flood and water cleanup service

When storms or disasters strikes, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located through out the United States, SERVPRO's Disaster Recovery Team is trained to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, to your local SERVPRO of Bartow County. SERVPRO Disaster Recovery Team has responded to hundreds of disaster events. in the aftermath of a disaster, there is only one objective, to help you make it "Like it never even happened."

  • 2017 Hurrican Harvey: Category 4 Hurricane Harvey hit Texas on August 26 with winds of 130 mph. The hurican made a second landfall just hours later and lingered over Southeast Texas for about two days, dropping more than 40 inches of rain. On August 29, Harvey made a third landfall in Louisiana. Following the storm, an estimated 550 SERVPRO storm crews were deployed, representing more than 240 SERVPRO franchises. 
  • 2016 Houston, TX, Flooding: In April, a nearly stationary mesooscale convective system developed over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inchs of accumulated rainfall. The Storm Team dispatched 81 crews to over mitigating over 360 jobs.

Call SERVPRO of Bartow County if you have an storm clean up needs (770) 387-7455

September is National Preparedness Month

9/7/2018 (Permalink)

September is National Preparedness Month:
“Disasters happen, prepare now, learn how”

Local SERVPRO disaster recovery specialist offers Cartersville property owners tips for preparing for, surviving, and recovering from the unexpected

SERVPRO of Bartow County, would like to remind Cartersville property owners that September is National Preparedness Month. This annual event, sponsored by the Federal Emergency Management Agency (FEMA), provides families and businesses with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens. (

For National Preparedness Month 2018, themed “Disasters happen, prepare now, learn how,” FEMA has prepared a week-by-week calendar of recommended actions property owners can take to be ready if disaster does strike:

Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.

Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.

Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.

Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.

“There’s a difference between surviving a disaster and recovering from a disaster,” says Astin. “Families and businesses who take the time to create both a short- and long-term plan to deal with the unexpected are better able to respond quickly if the unexpected happens, which can improve their chances of survival. Having key information at their fingertips in the aftermath of the emergency can set them on the path to recovery more quickly and with less stress.”

Because SERVPRO recognizes a fast response is critical in any emergency, Astin reminds Cartersville-area commercial and residential property owners they can download the SERVPRO READY app for free at The app allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For local business owners who designate SERVPRO of Bartow County as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of their facility, help the owner complete a comprehensive Emergency READY Profile® (ERP), and store that profile in the READY app.

“SERVPRO disaster cleanup and restoration specialists are ready to respond to emergencies big and small,” said Astin. “From SERVPRO’s Disaster Recovery Team, a group of elite large-loss specialists, prequalified and strategically positioned throughout the United States to handle any size disaster, to local SERVPRO professionals like SERVPRO of Bartow County, we specialize in disaster restoration, cleanup and repair services, helping make it ‘Like it never even happened’ for both commercial and residential customers.”

For more information on SERVPRO® of Bartow County, please contact (770) 387-7455 or For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit


Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. SERVPRO’s Disaster Recovery Team has responded to large loss and storm events across the country, including: 2018 California Wildfires, 2017 Hurricane Harvey, 2017 Hurricane Irma,  2016 Hurricane Matthew, 2016 Louisiana Flooding, 2016 Houston Flooding, 2015 Siberian Express, 2014 Mid-Atlantic Flooding, 2014 Polar Vortex, 2013 Colorado Floods, 2013 Alberta, Canada Floods, 2012 Hurricane Sandy, 2012 Hurricane Isaac, 2011 Hurricane Irene and Tropical Storm Lee, 2011 North Dakota Floods, 2010 Tennessee Floods, 2010 New England Floods, 2009 California Wildfires and 2008 Hurricane Ike.

Crawl Space Water Damage In Your Cartersville Home

7/31/2018 (Permalink)

If you have a crawl space under your Cartersville home, you might find this information useful. Water can enter your home's crawlspace or basement from various sources. These include plumbing leaks, groundwater, and heavy rain. Water can cause problems in side of a crawl space by causing mold, wood rot, electric problems, and mildew.

  • The most obvious source of water tends to be heavy rain water. This type of water incursion comes after a large rainstorms and result in noticeable pools of water gathering in low spots in the crawlspace or basement. Even smaller showers can cause water damage as well, and can be detected by noting a pattern of moisture or water developing in your basement or crawlspace regularly. 
  • Cracks in your home's foundation can be the source of crawlspace moisture. Ground water moves along the water table and when the ground water come in contact with even a small crack in the foundation of your home, water can make its way in.

No matter what the situation is, you should get it taken care of a soon as you can to avoid additional water damage to your Cartersville home. Our SERVPRO professionals are always standing by to assist you with an emergency like this.

Since working in water-damaged crawl spaces can be a challenge due to small access doors which makes equipment challenging to pass through. We have specialized equipment that will allow us to place equipment in tight spaces, insuring that your crawlspace is dried thoroughly.

SERVPRO staff also checks for electrical hazards which may be present and ensure that electrical circuits under your home are deactivated. The water in crawl spaces is usually black or gray water because of dirt floors, so we also wear appropriate safety equipment.

We can then remove the standing water from the crawl space. Finding the lowest point, we use a submersible pump to get rid of the majority of the water. Once it is removed, we then figure out the best way to dry out the structural parts of your floor. We block off foundation vents unless we can use an open drying system.

If possible, we place dehumidifiers and air movers in the crawl space to finish the drying. We might need to remove a section of the floor or other methods if they do not fit. We also tent the area off to create a smaller drying area.

We can use a flex hose as a duct if our equipment does not fit so air can be moved from dehumidifiers into the crawl space. A piece of light gauge sheet metal can be cut to fit the outlet of the dehumidifier to vent dry air into spaces which are small.

SERVPRO of Bartow County has different methods of drying the crawl space in your home in Cartersville, AdairsvilleEmerson, Acworth, or Euharlee when space is tight.

Call us at (770)387-7455 as soon as you realize a problem, and we work with you to get your home dry and safe again.

Click here for more about Cartersville GA

Go Big and Go Green with SERVPRO of Bartow County

4/10/2018 (Permalink)

SERVPRO of Bartow County - The locally owned restoration company with National backing.

If you have ever had a weather related emergency, such as a flood, tree fall, pipe burst you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when you’re gotten to.  If you have not had a weather or event related issue at your home or business, good.  If you ever do, here’s a few things to keep in mind:

  1. Everyone you reach out to, whether a plumber, tree company or SERVPRO wants to help you and as quickly as possible.
  2. When an area is affected, whether by a micro burst, hurricane or deep freeze, the damage is common.  In other words, if your pipes freeze when the temperature drops from 40 to seven over a 24 hour period, the same thing is happening all around you.
  3. Immediate response resources in an area are always limited.  Your plumber of 15 years can not hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Bartow County, our first question is always: Is the source fixed or do you need help fixing the source? As one of the largest SERVPRO in Georgia, we work with a huge network of trades people and labor and can often recommend someone to help out. Once the source is fixed, our IICRC trained staff supplemented by experienced labor and equipment sources from all over the metro Atlanta area will be rolling.

Whether its factory fire, burst water heater or a tree on a house, We are Ready for Whatever Happens.

Had a great experience with SERVPRO of Bartow County? Give us some feedback on Facebook or Google Review!


Different Types of Water Damage

3/1/2018 (Permalink)

Call SERVPRO of Bartow County for all or your water removal and extraction needs! (770) 387-7455

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the wate source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribuion panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure;air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Bartow County (770) 387-7455

Visit us at

Be Aware & Be Prepared - In Bartow

9/29/2017 (Permalink)

When fire and water take control of your life, SERVPRO of Bartow County helps you take it back.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

Be Disaster Aware - Take Action to Prepare

The following are measures you and your family can take to start getting ready. A commitment to begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.

  • Be Informed

Do you know what kind of emergencies might affect your home or daily life? Do you know what you and your family will do in an emergency situation?

  • Prepare Your Emergency Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

  • Practice the Emergency Plan

Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?

  • Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

  • Secure Your Home

Have you conducted a room-by-room walk-through to determine what safety measures can be taken?

  • Improve Cyber Security

Have you installed a firewall on your computer? Do you regularly update your antivirus software? If you answered “No” to any of these questions, visit and learn how to better prepare your family and home for an emergency or natural disaster.

After any disaster, SERVPRO of Bartow County is there to make it "Like it never even happened."

Call Our Bartow County Location

(770) 387-7455 -

Serving the Cartersville, Emerson, Kingston, Euharlee, Acworth, Adairsville, White, Rydal, & Cass areas! 

Emergency Board Up - Cartersville GA

9/29/2017 (Permalink)

We will be there in your time of or night!

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO of Bartow County Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of Bartow County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Cartersville. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

24/7 Emergency Service: Cartersville, Emerson, Kingston, Euharlee, Acworth, Adairsville, White, Rydal, & Cass

Call SERVPRO of Bartow County 

(770) 387-7455 -

When Storms or Floods hit Bartow County, SERVPRO is Ready!

9/29/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Cartersville Georgia.

SERVPRO of Bartow County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cartersville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (770) 387-7455


Our Technicians are Equipped to Remediate Your Flood Damage In Cartersville GA

8/2/2017 (Permalink)

After you and your family are safe, call SERVPRO of Bartow County to remove the standing water and prevent mold damage. We are ready to help.

Always contact local authorities when you are in immediate danger or need help when it comes to your safety. There are a variety of state and local agencies primed to respond to flooding situations throughout the state. Your family is not alone; help may be closer than you think. 
During a flood, make sure that you avoid contact with flood waters. Contamination levels of flood waters may include raw sewage or other toxic substances that cause significant health issues for you and your family. Follow a few simple guidelines for avoiding extensive flood damage in your Cartersville area home. 
If you become stranded on your property during a flood and use a generator for energy, remember that generators produce toxic vapors called carbon monoxide. These vapors are extremely dangerous for you and your family, resulting in death if not handled correctly. 
Never allow your children or their pets to play in flood waters. Several chemicals and diseases exist which heighten the risk of exposure and sickness to small children. If one does become exposed and experiences flu-like symptoms, report this to first responders, immediate medical attention for your loved ones is important. 
When it is deemed safe by local authorities to return to your home, make sure to contact a quality restoration company, like SERVPRO to provide you with the services you need to get things under control as quickly and efficiently as possible. 
SERVPRO of Bartow County offers a variety of services to remove flood waters quickly and help prevent mold growth that happens due to extensive exposure. Mold can cause severe health issues that you want to avoid, get the help you need within 48-hours to prevent these problems and other issues in your home. 
SERVPRO technicians utilize a variety of techniques, including IICRC training and EPA guidelines to help return your indoor environment to a healthy, safe one that you and your family can enjoy. Take this opportunity to talk to professional technicians about possible improvements and address any concerns you may have for future events. 

SERVPRO of Bartow County can help, call today for access to a variety of specialty procedures that help return your home, its contents and any personal belongings to a quality pre-damage condition. (770) 387-7455


Preparing for a Flood

5/25/2017 (Permalink)

Call the clean up team that is "Faster to any size disaster" - SERVPRO of Bartow County - (770) 387-7455

Flooding Can happen fast in many environmets. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water - 3+ day supply; one gallon per person per day
  • Food - 3+ day supply of non-parisable, easy-to=prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra Batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, caries, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house kes
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repelient and sunscreen
  • Camera or photos of damage

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazzards in the United States as:

  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal

  • Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (caused by wildfires)

  • Ice/Debris Jams

  • Snowmelt

  • Dry Wash (caused by heavy rainfall in dry areas)

  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesnt mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you SERVPRO of Bartow County can help. We can help you prepare ahead of the time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of Bartow County is ready to help make it "Like it never even happened." -(770) 387-7455-

It Doesn't Cost a lot to be Prepared

10/17/2016 (Permalink)

Your preparedness kit should last you at least three days.

It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and man-made, can you afford no to be prepared? Preparedness doesn't have to cost an arm ad a leg. Here are a few tips:

  • Make a Plan. Work with your family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates
  • Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.
  • Check Your Policy. Review your insurance policy annually and make any necessary changes - renters, too! When disaster strikes, you want to know that your coverage will get you back on your feet.
  • Make Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don't forget to keep supplies at work and in your car. Sample ready lists can be found at
  • Plan your Purchases. You can save money by thinking ahead. Don't buy preparedness items just before the storm when they're expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.
  • Make Sure it Keeps. Store water in safe, containers. you Don't need to buy expensive bottled water, just make sure your water containers are disinfected and airtight
  • Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your ready kit.

*The best tip: Start now. Take small steps toward preparedness and before you know it, you will be ready. 

FEMA Emergency Supply List

10/17/2016 (Permalink)

Through its "Ready Campaign", the Federal Emergency Management Agency educates and empowers Americans to take some simple steps to prepare for and respond to potential emergencies/natural disasters. The "Ready Campaign" asks individuals to do three key things: get an emergency supply kit, make a family emergency plan, and be informed about the different types of emergencies that could occur and their appropriate responses.

All Americans should have some basic supplies on hand in order to survive for at least three days if an emergency occurs. Following is a listing of some basic items that every emergency supply kit should include. However, it is important that individuals review this list and consider where they live and the unique needs of their family in order to create an emergency supply kit that will meet these needs. Individuals should also consider having at least two emergency supply kits, one full kit at home and smaller portable kits in their workplace, vehicle or other places they spend time.

Recommended Items to Include in a Basic Emergency Supply Kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air and plastic sheets and duct tape to secure shelter-in-place
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps

Additional Items to Consider adding to an Emergency Supply Kit:

  • Prescription medications and glasses
  • Infant formula ad diapers
  • Pet food and extra water for your pet
  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
  • Cash or traveler's checks and change
  • Emergency reference material such as a first aid book or information from
  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.
  • Household chlorine bleach and medicine dropper- When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. or in an emergency, you can use it to treat water by using 16 drops of reular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Fire Extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates and plastic utensils, paper towels
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Do you have a plan?

10/17/2016 (Permalink)

Storm Team ready to tackle a job.

How quickly your company can get back to business after a tornado, hurricane, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to being planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.


  • Develop a Business Continuity Plan - Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.
  • Review Insurance Coverage - Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover
  • Prepare Your Emergency Plan - Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information is newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.
  • Practice the Emergency Plan - Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If you business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.
  • Secure Your Facility and Equipment - Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.
  • Improve Cyber Security - Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.