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How To Recover Your Cartersville Home After A Fire

8/20/2018 (Permalink)

In addition to being physically and emotionally draining, home fires are typically financially taxing. Of course, your family’s health and safety are your first priority, but over the weeks and even months that follow, you will need to take some practical steps to recover your financial well-being. This is where SERVPRO of Bartow County can help lift the burden of both emotional and financial stress. Our trained professionals help family recover precious belongings, family heirlooms, and critical documents every day.

Here are some prudent steps you can take once everyone is safe and you are ready to start the recovery process:

    • Contact your insurance agent as soon as you can to report how, when, and where the damage occurred. 
    • Be prepared to provide a general description of the damages (a list/photographs of damaged or lost items are helpful in most cases).
    • Do not through away items you plan to claim without discussing it with your agent or adjuster.
    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
    • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
    • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
    • Leave system off until a trained professional can check the system;Change HVAC filters once system has been checked.
    • Don't attempt to wash any walls or painted surfaces without first contacting trained professional.
    • Don't attempt to shampoo carpet or upholstered furniture without first consulting trained professional.
    • Do not attempt to clean any electrical appliances (TV set, radio, etc.) that may have been close to fire, heat or water with out first consulting an authorized repair service.
    • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
    • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
    • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Call SERVPRO of Bartow County for all of your fire restoration needs (770)387-7455

If you found this article useful, check out our related blog "Fire Damage: What To Do Until Help Arrives"

For more helpful advice, our friends over at the American Red Cross have published this guide - Disaster Recovery: A Guide to Financial Issues.

You many also find some helpful direction in replacing vital documents after a disaster below:

 Driver's License: Georgia Department of Motor Vehicles (or appropriate state issuing authority) 

Government Issued ID: Contact the issuing authority

Insurance Policies: Your insurance agent or company

Military Discharge: Department of Veterans Affairs, Papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports: Visit State Department website

Birth, Death, Marriage and Certificates: Georgia Bureau of Records (or appropriate state issuing authority)

Social Security or Medicare Cards: Visit www.ssa.gov or your local Social Security office or 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit Cards: The issuing financial institution, as soon as possible

Titles to Deeds: Records department of the area in which the property is located

Stocks and Bonds: Issuing company or your broker

Wills: Your attorney

Income Tax Record: The IRS center where filed, your accountant or 1-800-829-1040

Citizenship Papers: Bureau of Citizenship and Immigration Services, 1-800-375-5283 

Mortgage Papers: Lending Institution

Crawl Space Water Damage In Your Cartersville Home

7/31/2018 (Permalink)

If you have a crawl space under your Cartersville home, you might find this information useful. Water can enter your home's crawlspace or basement from various sources. These include plumbing leaks, groundwater, and heavy rain. Water can cause problems in side of a crawl space by causing mold, wood rot, electric problems, and mildew.

  • The most obvious source of water tends to be heavy rain water. This type of water incursion comes after a large rainstorms and result in noticeable pools of water gathering in low spots in the crawlspace or basement. Even smaller showers can cause water damage as well, and can be detected by noting a pattern of moisture or water developing in your basement or crawlspace regularly. 
  • Cracks in your home's foundation can be the source of crawlspace moisture. Ground water moves along the water table and when the ground water come in contact with even a small crack in the foundation of your home, water can make its way in.

No matter what the situation is, you should get it taken care of a soon as you can to avoid additional water damage to your Cartersville home. Our SERVPRO professionals are always standing by to assist you with an emergency like this.


Since working in water-damaged crawl spaces can be a challenge due to small access doors which makes equipment challenging to pass through. We have specialized equipment that will allow us to place equipment in tight spaces, insuring that your crawlspace is dried thoroughly.

SERVPRO staff also checks for electrical hazards which may be present and ensure that electrical circuits under your home are deactivated. The water in crawl spaces is usually black or gray water because of dirt floors, so we also wear appropriate safety equipment.

We can then remove the standing water from the crawl space. Finding the lowest point, we use a submersible pump to get rid of the majority of the water. Once it is removed, we then figure out the best way to dry out the structural parts of your floor. We block off foundation vents unless we can use an open drying system.

If possible, we place dehumidifiers and air movers in the crawl space to finish the drying. We might need to remove a section of the floor or other methods if they do not fit. We also tent the area off to create a smaller drying area.

We can use a flex hose as a duct if our equipment does not fit so air can be moved from dehumidifiers into the crawl space. A piece of light gauge sheet metal can be cut to fit the outlet of the dehumidifier to vent dry air into spaces which are small.

SERVPRO of Bartow County has different methods of drying the crawl space in your home in Cartersville, AdairsvilleEmerson, Acworth, or Euharlee when space is tight.

Call us at (770)387-7455 as soon as you realize a problem, and we work with you to get your home dry and safe again.

Click here for more about Cartersville GA

Who do you call after the fire department leaves?

7/31/2018 (Permalink)

 Did you know SERVPRO of Bartow County cleans up all the chaos after the firemen leave your home? We clean up the fire damage left behind from the brutal flames, smoke, soot, water, and fire retardant.  

SERVPRO of Bartow County has been tasked with job of removing the debris, then demolishing the walls and removing that debris and then assisting with the starting back over building the house from the inside out.

SERVPRO of Bartow County cleans up the fire damage left behind from brutal flames, smoke, and the lifesaving fire extinguishing techniques used by your local fire department.

If you have suffered from a fire damage or smoke damage and do not know who to turn to, call

SERVPRO of Bartow County today (770)387-7455

We will walk you through the process every step of the way, and make it "Like it never even happened."

Why Choose SERVPRO of Bartow County

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of Bartow County is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of Bartow County's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Bartow County, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of Bartow County (770) 387-7455

Whether you are an insurance professional or property owner, SERVPRO of Bartow County has proven itself to be your most reliable and trusted restoration company in the Cartersville area.

Proud to have served the following areas for 5+ years:

Do You Know Where To Turn Off Your Water Supply?

6/26/2018 (Permalink)

Commercial Do You Know Where To Turn Off Your Water Supply? Contact our marketing dept. if you would like schedule a free business assessment of your readiness! MarketingMW@rproenterprises.com

When the unfortunate happens, and a water pipe bursts in your business property, do you know where to run and turn off your water supply?

That is where SERVPRO of Bartow County comes in! One of the many services we provide is what we call, an ERP (Emergency Ready Profile). We create an Emergency Ready Profile personalized specifically for your business. The ERP helps make a plan for your business in case a disaster were to happen in your property, such as a bursting pipe that causes a flood.

Benefits from an ERP:

  • A no cost assessment of your facility.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • A guide to help you get back into your building following a disaster.
  • Establishes that SERVPRO of Bartow Count as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.

These benefits help with a much faster response time to your business, which helps avoid any further damages to your property.

50% of businesses may never reopen again following a disaster.

Stay informed by visiting: https://www.ready.gov/

Call us today to schedule your free ERP, SERVPRO of Bartow County (770) 387-7455

Cartersville's 24 Hour Emergency Water Removal Service

6/13/2018 (Permalink)

Water Damage Cartersville's 24 Hour Emergency Water Removal Service Cartersville's most trusted water removal company!

SERVPRO of Bartow County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (770) 387-7455

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bartow County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bartow County

SERVPRO of Bartow County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Mold Grows in Your Bathroom

6/13/2018 (Permalink)

Mold Remediation Why Mold Grows in Your Bathroom Mold growth on drywall needs to be removed ASAP to prevent spreading

Why is there mold in my bathroom??? Trust SERVPRO to Remediate the Mold Damage.

This is a question most homeowners in Bartow County and surrounding areas are having to ask themselves any time of year. One of the largest enemies homeowners of all kinds are facing is mold. 

Mold spores are naturally occurring almost everywhere on Earth, but given the right conditions for growth, can multiply exponentially and cause major problems for your home. Some types of mold may even cause health effects. 

So why would your bathroom support this mold growth? Here are some conditions and causes for mold infestation in your home.

Damp or Wet Fabric and Wood 
Mold Damage in Bartow County typically needs two things to get pressing: wet conditions and an organic food source. Both of these are often found in homes, where outside water can seep in, or a leak can cause wooden floors, walls, and structural elements to soak up water. Additionally, fabrics such as carpets, drapes, and shower curtains are also commonly affected.

SERVPRO takes the important step in halting any mold colony's growth and preventing future ones from forming. This step is known as dehumidification. Dehumidification is taking almost all of the moisture out of materials and air by reducing the relative humidity.

Dark, Warm Areas 
Some types of mold can only grow in dark areas, and preferably in warm places. Unfortunately, residences also commonly provide this environment, and many mold colonies end up growing behind walls or in attics and basements.

These are some of the first places that SERVPRO of Bartow County staff will check for moisture and mold when responding to your home. Mold growth in the bathroom is one of the most common and typical areas due to the dark corners and special areas that support mold.

Spoiled and Forgotten Food 
Spoiled food almost always grows mold at some point; most people know that. However, if not disposed of, this food can be a catalyst for future growth elsewhere in the home. Once matured, mold colonies release large amounts of spores which travel across a home through the air, and these may take up residence in another room or the ducts.

We are the experts in mold remediation and cleanup SERVPRO of Bartow County is a tried and true solution to any mold problem, large or small. With proper accreditation, certification, and training for all of our crew members, we feel confident we can tackle your residential mold problem.

Call us today for emergency services!

(770) 387-7455

Five Easy Facts About Mold

6/8/2018 (Permalink)

You can usually recognize mold on sight if it’s invaded your Carterville, GA home, but do you really know the ins and outs of this nuisance? It’s important to be able to identify mold easily, particularly black mold – and to know what to do about it when you find it.

Taking a Look at the Basics of Mold

Let’s take a look at these things you should always remember about mold:

1. Mold is a fungus - This means that like any fungus, it sprouts from spores. Those spores are usually free-floating in your environment at all times, and only need a catalyst to grow into an active fungus infestation. That catalyst is water in any form, whether it’s a puddle or humidity in the air.


2. Mold grows on organic surfaces - This can include food and plant matter, but you would be surprised what else is considered “organic” that mold will happily take root in. This includes the drywall of your walls and ceilings, as well as wooden floorboards and furniture upholstery.


3. Black mold doesn’t always start off black - Black mold can start of gray or green or white or even yellow, before darkening through stages to brown and then black. You may not think you have a black mold infestation when you actually do.


4. Mold is not the same as mildew - Mold and mildew are actually two different types of fungus. They can be differentiated by color and texture, and by their growth patterns. Mold is fuzzy and thicker, while mildew has a sort of soft, powdery texture.


5. Often mold can only be detected by trained professionals - Certified mold remediation specialists can identify mold that isn’t apparent to the naked eye. Mold remediation specialists can also help you develop strategies for mold prevention and mold cleanup, depending on if you have an active infestation or not.

For more information, give us a call! 

(770) 387-7455

or visit us at www.SERVPRObartowcounty.com

Going On Vacation? Protect Your Home From Water Damage

5/26/2018 (Permalink)

Water Damage Going On Vacation? Protect Your Home From Water Damage Call SERVPRO of Bartow County (770) 387-7455

Lots of things can go wrong in your home while you’re on vacation, most commonly leaks and water damage. Read our steps below to learn how to help prevent and reduce the risk of water damage when you’re away:

Check for Leaks

Before you leave on vacation, be sure to check around your house for any leaks. Pipes under sinks, your water heater, anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Inspect Appliances

Important appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace their hoses prior to leaving on vacation.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up. To learn more about the advantages of clean gutters, click here.

Turn Off the Water

Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call our team at SERVPRO of Bartow County. We can help remove, repair, and restore any damage to your home.

Basic Steps to Commercial Mold Restoration in Cartersville GA

5/25/2018 (Permalink)

Commercial Basic Steps to Commercial Mold Restoration in Cartersville GA Finding mold in in your commercial building doesn't have to ruin your business. Call SERVPRO of Bartow County (770) 387-7455

Do you run a business in Bartow County? Do you have a mold problem that you want to be remedied immediately but don’t have the slightest clue about what happens during remediation?

Like any other business owner or manager, you need accurate and reliable information to make important business decisions. If the answer to the above questions is yes, you should keep reading on below to learn what commercial mold restoration typically involves.

Why is Mold Remediation Necessary?

Mold growth can occur anywhere, be it indoors or outdoors. However, it thrives in areas with wet and humid environments.

For the most part, this fungus that grows outdoors does not present any significant problems for people and businesses. But when the growth occurs indoors, it becomes a major source of worry to building owners and the people that occupy the affected buildings.

Mold remediation is meant to restore normal levels inside a building.

What Happens During Commercial Remediation?

No two restoration situations are exactly the same, but the basics of mold remediation remain unchanged in all situations.

The basic steps to commercial remediation include the following:

1. Getting in Touch with Remediation Specialists

The process begins when you call the professionals working at a mold remediation company/service and inform them that you have a mold problem in your commercial building. They will arrive at your business location in the shortest time possible, prompt response to the problem is critical. 

Every business owner or manager needs to keep the emergency contact of a trusted remediation service with them all the time so they can immediately call for help when a problem arises.

2. Inspection and Testing

Upon arriving at your commercial premises, the remediation experts will carry out a thorough inspection of your building to identify areas that have been affected by mold damage.

The inspection involves identifying obvious signs of mold growth, like the presence of colored, fluffy growths on the walls, ceilings, floors and other surfaces of the building interiors. This is known as a visual mold assessment.

The inspection also involves performing a series of tests to see if spores are airborne, growing on various surfaces of the building interiors without showing any visible signs, or in settled dust.

There are many different techniques that can be used to detect infestation. Your mold remediation specialist will select the most appropriate testing methods for your specific situation.

3. Containment

Once the trouble areas have been identified and severity of damage ascertained, measures will be taken to contain the mold. The containment is meant to maximize protection and limit further damage to your property.

Mold produces spores, which can quickly spread into the air and contaminate it. In addition, it requires oxygen and moisture to thrive, so cutting off oxygen and moisture supply to infested areas is a critical part of containment.

4. Air Sanitization

This involves using an air purifier equipped with an air filter to remove spores that may linger in the air.

When exposed to a water or moisture source, the spores can quickly turn into colonies and cause a recurrence of mold problems.

There are many types of air filters that may be used in tandem with air purifiers, but HEPA filters are generally considered to be the most effective at the job.

5. Removal

Once spores have been completely removed from the air, the mold and the affected materials in your building will be the next to be removed.

This is a job that requires specialized handling and advanced equipment because mold growth can easily become airborne and settle on other surfaces if it not properly removed.

The process for removal varies from scenario to scenario, depending on the extent of infestation in your building.

Before getting started with mold removal, the water or moisture source causing the problem will need to be identified and remedied. Otherwise, mold growth and damage will continue even after it has been removed.

6. Cleanup

Cleanup involves cleaning various items and surfaces, such as wood furniture, walls, and floors that may be contaminated by mold.

The principal goal is to eliminate the growth that may still be lingering in your commercial space even after removal.

It is, however, important to point out that not all items in your commercial space may be restorable through cleaning service.

Absorbent belongings like carpets and upholstery furniture, for example, may need to be replaced.

We Are Here to Help

At SERVPRO of Bartow County, we pride in helping both residential and commercial clients remedy mold damage in their indoor spaces. Don’t hesitate to reach if you need help with your remediation project