Recent Posts

Protect Your Cartersville Business From Storm Damage

9/14/2018 (Permalink)

Commercial Protect Your Cartersville Business From Storm Damage SERVPRO of Bartow County is an approved vendor for most insurance companies - Give us a call if you suffer storm damages.

Protecting yourself today means having sources for information, preparing your business, developing an emergency communications plan, and knowing what to do when a flood is approaching your home or business. Taking action today can save lives and property.

Know Your Flood Risk

Learn whether you live, work, or travel through areas that are prone to flooding. To help communities understand their risk of flooding, the Federal Emergency Management Agency (FEMA) creates flood maps (Flood Insurance Rate Maps, or FIRMs) to show the locations of high-risk, moderate-tolow risk, and undetermined risk areas. To check your flood risk, enter your address at www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/defining_ flood_risks.jsp. According to the National Flood Insurance Program (NFIP), more than 25 percent of all flood claims each year come from homes outside areas at high risk for flooding. To participate in the NFIP, local communities must adopt floodplain management regulations that meet or exceed its minimum requirements.

Know How To Stay Informed 

Receiving timely information about weather conditions or other emergency events can make all the difference in knowing when to take action to be safe.

  • Monitor the weather reports provided by your local news media.
  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, do an Internet search with your town, city, or county name and the word “alerts.”
  • Consider buying a NOAA Weather Radio (NWR) All Hazards receiver, which receives broadcast alerts directly from NWS. You can purchase these at many retail outlets, such as electronics and big box stores, or online. Some NWR receivers are designed to work with external notification devices with visual and vibrating alerts for people who are deaf or hard of hearing. 
  • Think about how you will stay informed if there is a power outage. Have extra batteries for a battery-operated radio and your cell phone. Consider having a hand crank radio or cell phone charger.
  • You can use USGS’s WaterAlert system to receive texts or email messages when a stream in your area is rising to flood level. Know your evacuation routes; plan your transportation and a place to stay. The safest way to survive a flood is to evacuate the area if advised to leave. To ensure that you will be able to act quickly should the need arise, you need to plan ahead.
  • Know your community’s local flood evacuation plan and identify several escape routes for your location if roads are blocked; include plans to evacuate people with disabilities and others with access and functional needs, pets, service animals, and livestock.
  • If you will evacuate by car, keep your car fueled and in good condition. Keep emergency supplies and a change of clothes in your car.
  • If you will need to share transportation, make arrangements now. If you will need to use public transportation, including paratransit, contact your local government emergency management agency to ask how an evacuation will work, how you will get current information during an evacuation, the location of staging areas, and other information.
  • If you need to relocate for an extended period of time, identify a place away from home now where you could go if you had to leave. Consider family or friends who live outside of the local area.
  • If you expect to go to a shelter after evacuating, download the American Red Cross Shelter Finder app. This app displays open American Red Cross shelters and provides the capacity and current population of each shelter. Visit www.redcross.org/mobile-apps/shelter-finder-app. You can also text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area.
  • If you have pets and plan to go to a shelter, call to inquire whether the shelter can accommodate your pets. Shelters will accept service animals.

SERVPRO of Bartow County - Emergency Flood & Water Removal (770) 387-7455

In a disaster, SERVPRO is "Ready for whatever happens."

9/13/2018 (Permalink)

Storm Damage In a disaster, SERVPRO is "Ready for whatever happens." SERVPRO of Bartow County - 24/7 flood and water cleanup service

When storms or disasters strikes, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located through out the United States, SERVPRO's Disaster Recovery Team is trained to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, to your local SERVPRO of Bartow County. SERVPRO Disaster Recovery Team has responded to hundreds of disaster events. in the aftermath of a disaster, there is only one objective, to help you make it "Like it never even happened."

  • 2017 Hurrican Harvey: Category 4 Hurricane Harvey hit Texas on August 26 with winds of 130 mph. The hurican made a second landfall just hours later and lingered over Southeast Texas for about two days, dropping more than 40 inches of rain. On August 29, Harvey made a third landfall in Louisiana. Following the storm, an estimated 550 SERVPRO storm crews were deployed, representing more than 240 SERVPRO franchises. 
  • 2016 Houston, TX, Flooding: In April, a nearly stationary mesooscale convective system developed over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inchs of accumulated rainfall. The Storm Team dispatched 81 crews to over mitigating over 360 jobs.

Call SERVPRO of Bartow County if you have an storm clean up needs (770) 387-7455

September is National Preparedness Month

9/7/2018 (Permalink)

September is National Preparedness Month:
“Disasters happen, prepare now, learn how”

Local SERVPRO disaster recovery specialist offers Cartersville property owners tips for preparing for, surviving, and recovering from the unexpected

SERVPRO of Bartow County, would like to remind Cartersville property owners that September is National Preparedness Month. This annual event, sponsored by the Federal Emergency Management Agency (FEMA), provides families and businesses with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens. (https://www.ready.gov/september)

For National Preparedness Month 2018, themed “Disasters happen, prepare now, learn how,” FEMA has prepared a week-by-week calendar of recommended actions property owners can take to be ready if disaster does strike:

Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.

Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.

Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.

Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.

“There’s a difference between surviving a disaster and recovering from a disaster,” says Astin. “Families and businesses who take the time to create both a short- and long-term plan to deal with the unexpected are better able to respond quickly if the unexpected happens, which can improve their chances of survival. Having key information at their fingertips in the aftermath of the emergency can set them on the path to recovery more quickly and with less stress.”

Because SERVPRO recognizes a fast response is critical in any emergency, Astin reminds Cartersville-area commercial and residential property owners they can download the SERVPRO READY app for free at https://ready.SERVPRO.com/home/mobileapp. The app allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For local business owners who designate SERVPRO of Bartow County as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of their facility, help the owner complete a comprehensive Emergency READY Profile® (ERP), and store that profile in the READY app.

“SERVPRO disaster cleanup and restoration specialists are ready to respond to emergencies big and small,” said Astin. “From SERVPRO’s Disaster Recovery Team, a group of elite large-loss specialists, prequalified and strategically positioned throughout the United States to handle any size disaster, to local SERVPRO professionals like SERVPRO of Bartow County, we specialize in disaster restoration, cleanup and repair services, helping make it ‘Like it never even happened’ for both commercial and residential customers.”

For more information on SERVPRO® of Bartow County, please contact (770) 387-7455 or SERVPRO10259@gmail.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. SERVPRO’s Disaster Recovery Team has responded to large loss and storm events across the country, including: 2018 California Wildfires, 2017 Hurricane Harvey, 2017 Hurricane Irma,  2016 Hurricane Matthew, 2016 Louisiana Flooding, 2016 Houston Flooding, 2015 Siberian Express, 2014 Mid-Atlantic Flooding, 2014 Polar Vortex, 2013 Colorado Floods, 2013 Alberta, Canada Floods, 2012 Hurricane Sandy, 2012 Hurricane Isaac, 2011 Hurricane Irene and Tropical Storm Lee, 2011 North Dakota Floods, 2010 Tennessee Floods, 2010 New England Floods, 2009 California Wildfires and 2008 Hurricane Ike.

How To Recover Your Cartersville Home After A Fire

8/20/2018 (Permalink)

In addition to being physically and emotionally draining, home fires are typically financially taxing. Of course, your family’s health and safety are your first priority, but over the weeks and even months that follow, you will need to take some practical steps to recover your financial well-being. This is where SERVPRO of Bartow County can help lift the burden of both emotional and financial stress. Our trained professionals help family recover precious belongings, family heirlooms, and critical documents every day.

Here are some prudent steps you can take once everyone is safe and you are ready to start the recovery process:

    • Contact your insurance agent as soon as you can to report how, when, and where the damage occurred. 
    • Be prepared to provide a general description of the damages (a list/photographs of damaged or lost items are helpful in most cases).
    • Do not through away items you plan to claim without discussing it with your agent or adjuster.
    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
    • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
    • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
    • Leave system off until a trained professional can check the system;Change HVAC filters once system has been checked.
    • Don't attempt to wash any walls or painted surfaces without first contacting trained professional.
    • Don't attempt to shampoo carpet or upholstered furniture without first consulting trained professional.
    • Do not attempt to clean any electrical appliances (TV set, radio, etc.) that may have been close to fire, heat or water with out first consulting an authorized repair service.
    • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
    • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
    • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Call SERVPRO of Bartow County for all of your fire restoration needs (770)387-7455

If you found this article useful, check out our related blog "Fire Damage: What To Do Until Help Arrives"

For more helpful advice, our friends over at the American Red Cross have published this guide - Disaster Recovery: A Guide to Financial Issues.

You many also find some helpful direction in replacing vital documents after a disaster below:

 Driver's License: Georgia Department of Motor Vehicles (or appropriate state issuing authority) 

Government Issued ID: Contact the issuing authority

Insurance Policies: Your insurance agent or company

Military Discharge: Department of Veterans Affairs, Papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports: Visit State Department website

Birth, Death, Marriage and Certificates: Georgia Bureau of Records (or appropriate state issuing authority)

Social Security or Medicare Cards: Visit www.ssa.gov or your local Social Security office or 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit Cards: The issuing financial institution, as soon as possible

Titles to Deeds: Records department of the area in which the property is located

Stocks and Bonds: Issuing company or your broker

Wills: Your attorney

Income Tax Record: The IRS center where filed, your accountant or 1-800-829-1040

Citizenship Papers: Bureau of Citizenship and Immigration Services, 1-800-375-5283 

Mortgage Papers: Lending Institution

Crawl Space Water Damage In Your Cartersville Home

7/31/2018 (Permalink)

If you have a crawl space under your Cartersville home, you might find this information useful. Water can enter your home's crawlspace or basement from various sources. These include plumbing leaks, groundwater, and heavy rain. Water can cause problems in side of a crawl space by causing mold, wood rot, electric problems, and mildew.

  • The most obvious source of water tends to be heavy rain water. This type of water incursion comes after a large rainstorms and result in noticeable pools of water gathering in low spots in the crawlspace or basement. Even smaller showers can cause water damage as well, and can be detected by noting a pattern of moisture or water developing in your basement or crawlspace regularly. 
  • Cracks in your home's foundation can be the source of crawlspace moisture. Ground water moves along the water table and when the ground water come in contact with even a small crack in the foundation of your home, water can make its way in.

No matter what the situation is, you should get it taken care of a soon as you can to avoid additional water damage to your Cartersville home. Our SERVPRO professionals are always standing by to assist you with an emergency like this.


Since working in water-damaged crawl spaces can be a challenge due to small access doors which makes equipment challenging to pass through. We have specialized equipment that will allow us to place equipment in tight spaces, insuring that your crawlspace is dried thoroughly.

SERVPRO staff also checks for electrical hazards which may be present and ensure that electrical circuits under your home are deactivated. The water in crawl spaces is usually black or gray water because of dirt floors, so we also wear appropriate safety equipment.

We can then remove the standing water from the crawl space. Finding the lowest point, we use a submersible pump to get rid of the majority of the water. Once it is removed, we then figure out the best way to dry out the structural parts of your floor. We block off foundation vents unless we can use an open drying system.

If possible, we place dehumidifiers and air movers in the crawl space to finish the drying. We might need to remove a section of the floor or other methods if they do not fit. We also tent the area off to create a smaller drying area.

We can use a flex hose as a duct if our equipment does not fit so air can be moved from dehumidifiers into the crawl space. A piece of light gauge sheet metal can be cut to fit the outlet of the dehumidifier to vent dry air into spaces which are small.

SERVPRO of Bartow County has different methods of drying the crawl space in your home in Cartersville, AdairsvilleEmerson, Acworth, or Euharlee when space is tight.

Call us at (770)387-7455 as soon as you realize a problem, and we work with you to get your home dry and safe again.

Click here for more about Cartersville GA

Who do you call after the fire department leaves?

7/31/2018 (Permalink)

 Did you know SERVPRO of Bartow County cleans up all the chaos after the firemen leave your home? We clean up the fire damage left behind from the brutal flames, smoke, soot, water, and fire retardant.  

SERVPRO of Bartow County has been tasked with job of removing the debris, then demolishing the walls and removing that debris and then assisting with the starting back over building the house from the inside out.

SERVPRO of Bartow County cleans up the fire damage left behind from brutal flames, smoke, and the lifesaving fire extinguishing techniques used by your local fire department.

If you have suffered from a fire damage or smoke damage and do not know who to turn to, call

SERVPRO of Bartow County today (770)387-7455

We will walk you through the process every step of the way, and make it "Like it never even happened."

Why Choose SERVPRO of Bartow County

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of Bartow County is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of Bartow County's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Bartow County, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of Bartow County (770) 387-7455

Whether you are an insurance professional or property owner, SERVPRO of Bartow County has proven itself to be your most reliable and trusted restoration company in the Cartersville area.

Proud to have served the following areas for 5+ years:

Do You Know Where To Turn Off Your Water Supply?

6/26/2018 (Permalink)

Commercial Do You Know Where To Turn Off Your Water Supply? Contact our marketing dept. if you would like schedule a free business assessment of your readiness! MarketingMW@rproenterprises.com

When the unfortunate happens, and a water pipe bursts in your business property, do you know where to run and turn off your water supply?

That is where SERVPRO of Bartow County comes in! One of the many services we provide is what we call, an ERP (Emergency Ready Profile). We create an Emergency Ready Profile personalized specifically for your business. The ERP helps make a plan for your business in case a disaster were to happen in your property, such as a bursting pipe that causes a flood.

Benefits from an ERP:

  • A no cost assessment of your facility.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • A guide to help you get back into your building following a disaster.
  • Establishes that SERVPRO of Bartow Count as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.

These benefits help with a much faster response time to your business, which helps avoid any further damages to your property.

50% of businesses may never reopen again following a disaster.

Stay informed by visiting: https://www.ready.gov/

Call us today to schedule your free ERP, SERVPRO of Bartow County (770) 387-7455

Cartersville's 24 Hour Emergency Water Removal Service

6/13/2018 (Permalink)

Water Damage Cartersville's 24 Hour Emergency Water Removal Service Cartersville's most trusted water removal company!

SERVPRO of Bartow County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (770) 387-7455

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bartow County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bartow County

SERVPRO of Bartow County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Mold Grows in Your Bathroom

6/13/2018 (Permalink)

Mold Remediation Why Mold Grows in Your Bathroom Mold growth on drywall needs to be removed ASAP to prevent spreading

Why is there mold in my bathroom??? Trust SERVPRO to Remediate the Mold Damage.

This is a question most homeowners in Bartow County and surrounding areas are having to ask themselves any time of year. One of the largest enemies homeowners of all kinds are facing is mold. 

Mold spores are naturally occurring almost everywhere on Earth, but given the right conditions for growth, can multiply exponentially and cause major problems for your home. Some types of mold may even cause health effects. 

So why would your bathroom support this mold growth? Here are some conditions and causes for mold infestation in your home.

Damp or Wet Fabric and Wood 
Mold Damage in Bartow County typically needs two things to get pressing: wet conditions and an organic food source. Both of these are often found in homes, where outside water can seep in, or a leak can cause wooden floors, walls, and structural elements to soak up water. Additionally, fabrics such as carpets, drapes, and shower curtains are also commonly affected.

SERVPRO takes the important step in halting any mold colony's growth and preventing future ones from forming. This step is known as dehumidification. Dehumidification is taking almost all of the moisture out of materials and air by reducing the relative humidity.

Dark, Warm Areas 
Some types of mold can only grow in dark areas, and preferably in warm places. Unfortunately, residences also commonly provide this environment, and many mold colonies end up growing behind walls or in attics and basements.

These are some of the first places that SERVPRO of Bartow County staff will check for moisture and mold when responding to your home. Mold growth in the bathroom is one of the most common and typical areas due to the dark corners and special areas that support mold.

Spoiled and Forgotten Food 
Spoiled food almost always grows mold at some point; most people know that. However, if not disposed of, this food can be a catalyst for future growth elsewhere in the home. Once matured, mold colonies release large amounts of spores which travel across a home through the air, and these may take up residence in another room or the ducts.

We are the experts in mold remediation and cleanup SERVPRO of Bartow County is a tried and true solution to any mold problem, large or small. With proper accreditation, certification, and training for all of our crew members, we feel confident we can tackle your residential mold problem.

Call us today for emergency services!

(770) 387-7455